WordPress Support

Have a problem with your website? Start here!


Getting Started with WordPress

Read This First!

When contacting the NC State Help Desk or other IT support staff, be sure to include:

  • The URL of your website
  • If you know, the name of your web hosting service (eg. or cPanel web hosting)
  • Whether or not you’re an admin user on your website
  • A detailed description of your issue

Thank you!

Basic Troubleshooting

For issues logging in with your username and password, please contact the NC State Help Desk.

Tutorials & Training


WordPress 5.0

Preparing for Gutenberg

With WordPress version 5.0 comes the release of the Gutenberg block-based editor.

What Happens When I Upgrade?