Support

For basic IT support, such as issues logging in with your username and password, please contact the NC State Help Desk.

For questions about basic use and functionality of WordPress, we encourage users to start with our video tutorials and with WordPress’s own documentation. Questions specific to the NC State WordPress environment, or questions not covered in the video tutorials, can be submitted via the Contact Us page.

Support for free WordPress Blog sites is limited. OIT staff will do their best to accommodate you, but resource limitations for a free service make it impossible to fulfill some requests.

Those with a premium Hosted WordPress site will receive a higher level of support and will find additional features available in their environment. As with the WordPress Blog sites, issues or feature requests can be submitted via the Contact Us page, or to the Help Desk (help@ncsu.edu).